Betting involves risk — but when that risk starts affecting other areas of your life, stopping is the smartest move. 1xwin gives you all the tools to pause, set boundaries, and stay in control.
Responsible gaming at 1xwin isn't just a page of rules — it's practical tools and genuine human support that actually work.
Set a daily, weekly, or monthly BDT limit on your betting spend in advance. Once you reach your limit, 1xwin automatically stops you from placing further bets.
Set a cooling-off period from one day to six weeks. During this time, betting is automatically paused — no reason required.
If you choose long-term self-exclusion, your account will remain closed for anywhere between 6 months and 5 years. It cannot be reopened before the period ends.
Set a limit on how long you can stay on the platform in one session. When your time is up, you'll receive a reminder and be automatically logged out.
No one under 18 is permitted to use 1xwin. Age is verified through the KYC process, and any suspicious accounts are investigated.
If you feel something is wrong, reach out to our Bangla-speaking support team. They'll listen without judgment and help you take the right steps.
Activate any of these tools at any time from your Account Settings.
A cap on how much BDT you can deposit within a set period. Lowering your limit takes effect immediately, but increasing it requires a 24-hour cooling period — to prevent impulsive decisions.
Profile → Security → Deposit Limit
Daily / Weekly / Monthly — whichever works best for you
Takes effect immediately
Sets a time limit on how long you can play in a single session. You'll receive a reminder notification 15 minutes before the limit is reached. Once the time is up, you'll be logged out and will need to wait 30 minutes before logging back in.
Available via web or app
Choose anywhere between 30 minutes and 8 hours
So you never miss a reminder
The best option for a short break. Take a break from betting for 1 to 42 days. During this time, you can still log in and view your transaction history — you just won't be able to place new bets.
1, 3, 7, 14, 30, or 42 days
Activated via OTP verification
No separate unlock required
Self-exclusion for long-term breaks. Choose from 6 months, 1 year, 3 years, or 5 years. Your account cannot be reactivated before the selected period ends — even if you contact support directly to request it.
Think carefully before making this decision
6 months to 5 years
Account will be closed immediately
Ask yourself these questions honestly to check whether betting is becoming a problem.
Are you chasing losses by placing bigger bets to try to win back what you've lost?
Are you spending money meant for household expenses, rent, or debt repayments on betting?
Are you hiding from family or friends how much time or money you're spending on betting?
Do you feel irritable or anxious when you're unable to bet?
Is betting on your mind so much that your professional or personal responsibilities are suffering?
Have you told yourself "I'm done betting" but keep coming back?
If even one of the signs above applies to you, set a limit right away or reach out to our support team. You don't have to handle it alone.
Answer the following questions honestly.
1. Do you know exactly how much you spent on betting last month?
2. Can you stick to a pre-set budget?
3. How do you feel when you lose?
Keep in mind — betting is never a guaranteed source of income. No matter how carefully you analyse, outcomes are always uncertain. Only bet what you can afford to lose without it affecting your life.
One of the most important responsibilities of running a betting platform is looking after the mental and financial wellbeing of our users. 1xwinResponsible gaming at 1xwin isn't just a page of rules — it's a core part of how we run our business.
Online betting is relatively new for many people in Bangladesh. Younger users, especially those passionate about cricket, sometimes don't realise where the line between entertainment and addiction lies. We want every 1xwin user to understand that difference.
The responsible gaming tools at 1xwin are designed with real-world use in mind. Simply placing an option in the settings isn't enough — what matters is whether users can actually find it and use it with ease. That's why we've kept these tools in the same accessible location on both the mobile app and website.
Many people underestimate how useful betting limits really are. In practice, someone who decides upfront — "I'm spending no more than 2,000 BDT on betting this month" — is far less likely to exceed that amount. Having a plan in place reduces the chance of making impulsive decisions in the heat of the moment.
The cooling-off period is a particularly valuable tool — especially after a big loss. It's natural to want to place a "revenge bet" after losing. But having a 7- or 14-day break gives you the chance to step back and assess the situation with a clear head. At 1xwin, this option is intentionally kept easy to access.
Self-exclusion is the most drastic but most effective step. Making this decision takes real courage — there's absolutely no shame in it. Recognising you have a problem and choosing to stop voluntarily is a sign of maturity. 1xwin will never send marketing communications to a self-excluded user to encourage them to return — that is our firm policy.
If a family member believes someone close to them is struggling with a betting problem, they can also reach out to our support team. 1xwin takes family concerns seriously and helps guide the right steps forward.
Responsible Gaming isn't just the user's responsibility — it's the platform's too. 1xwin's algorithm automatically detects unusual betting patterns. If someone suddenly starts placing bets at a much higher frequency or for significantly larger amounts, the system flags it and the support team may reach out to that user directly.
A final word: betting should be enjoyable. The day it stops being fun and starts feeling like a burden is the day to stop. 1xwin fully supports that decision — because we want our users to be happy in the long run, not just chasing short-term wins.
Keep in mind: Betting is a form of entertainment. It is not a solution to financial problems, a substitute for income, or a guaranteed way to build wealth. Always play within your means.
No withdrawals are possible without KYC verification. If a user is found to be under 18, the account will be permanently closed.
1xwin never advertises with false promises of "guaranteed wins" or "easy money".
Users who have self-excluded will not receive any promotional communications.
Our automated system detects unusual betting patterns and connects users with support when needed.
Use 1xwin's safety tools to bet responsibly and enjoy the experience. Register and play at your own pace.
For ages 18+. Play responsibly.