Before opening an account, placing bets, or using any service on 1xwin, it's important to read these terms carefully. We've aimed to write them in plain, straightforward language so nothing is left unclear.
Get a clear picture of the key points before diving into the details.
This section covers who can register, the minimum age requirement, and the one-account-per-person policy.
Minimum and maximum amounts, processing times, payment methods, and KYC verification requirements are all covered here.
Welcome bonus details, wagering requirements, and the duration and conditions of each offer are clearly stated.
This section covers bet acceptance and cancellation rules, what happens when a match is suspended, and the odds change policy.
Rules on password security, preventing unauthorised access, and data privacy are outlined here.
This section covers the types of behaviour that may result in account suspension, as well as rules on multiple accounts and fraud.
By using the 1xwin platform, you confirm that you have read and agreed to abide by these Terms & Conditions. These terms 1xwin and the user as a binding agreement.
We reserve the right to update these Terms & Conditions at any time. Notice of any changes will be posted on the platform. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.
These Terms & Conditions apply to all 1xwin services — including the website, mobile app, live chat, and any other channels. They apply equally to everyone accessing the platform from Bangladesh.
1xwin operates under an international gaming licence. All betting and gaming activities are conducted in accordance with applicable laws and regulations. Users are solely responsible for ensuring compliance with the laws of their own country or region.
Important: These terms and conditions have been translated into Bengali for the convenience of our users. In the event of any dispute, the original English version shall be considered authoritative.
To open an account with 1xwin, the following conditions must be met:
If a single person is found operating multiple accounts, all accounts will be suspended and any remaining balances may be forfeited. Creating multiple accounts to claim bonuses more than once is strictly prohibited.
After registering, it is recommended that you log in, complete your profile, and begin the KYC verification process right away — this will prevent any delays when you make your first withdrawal.
1xwin follows a KYC (Know Your Customer) verification process to maintain a safe and legally compliant platform. Completing this verification is mandatory before your first withdrawal.
Any one of the following documents is required for verification:
A recent utility bill or bank statement may also be requested for address verification. All documents must be clear and legible — blurry or altered documents will not be accepted.
KYC verification is typically completed within 24–48 hours of document submission. During peak periods, this may take up to 72 hours. Betting may continue during verification, but withdrawals will be on hold until the process is complete.
1xwin supports the following payment methods for users in Bangladesh:
| Method | Minimum | Maximum | Processing |
|---|---|---|---|
| BKash | ৳100 | ৳50,000 | Instant |
| Nagad | ৳100 | ৳50,000 | Instant |
| Rocket | ৳100 | ৳30,000 | Instant |
| Bank Transfer | ৳500 | ৳2,00,000 | 1–3 business days |
You must use a payment method registered in your own name when making deposits. Deposits from third-party accounts are not accepted and such transactions may be returned.
It is important to provide the correct reference number when making a deposit. Providing incorrect details may delay the crediting of your deposit. If you encounter any issues, please contact Live Support with a screenshot of your deposit.
The following conditions apply when withdrawing winnings from 1xwin:
BKash and Nagad withdrawals are typically processed within 15 minutes to 24 hours of the request. Bank transfers may take 1–3 business days. Additional verification may be required for large withdrawal amounts.
1xwin does not charge any withdrawal fees. However, your bank or mobile banking operator may apply their own charges — please check directly with them for details.
1xwin offers a range of bonuses and promotions. Each offer has its own specific terms, detailed on the respective offer page. The general rules are as follows:
Example of Understanding Bonus Wagering: If you receive a ৳1,000 bonus with a 5x wagering requirement, you must place a total of ৳5,000 in bets before withdrawing the bonus. Minimum odds of 1.50 or higher apply (may vary by offer).
Any abuse of bonuses — such as claiming bonuses through multiple accounts or using prohibited betting patterns — will result in the bonus being voided and possible action taken against the account.
The following general rules apply when placing bets on 1xwin:
If a match does not start, or is abandoned before the scheduled overs or time have been completed, and no official result is declared, the relevant bets will be voided and stakes refunded. Where a result is determined by the DLS method, that result will be considered the official outcome.
In live betting, odds change continuously. The odds displayed at the time a bet is confirmed are the ones that apply — any subsequent changes will not affect your bet. There may be a slight delay in bet acceptance due to odds fluctuations.
If any of the following behaviours are proven, the account will be temporarily suspended or permanently closed and the balance may be forfeited:
1xwin's anti-fraud system operates 24/7. Unusual betting patterns are detected automatically, and suspicious accounts are investigated. Withdrawals may be temporarily placed on hold during an investigation.
1xwin believes betting is meant to be fun — not a source of income. That's why we place the highest priority on responsible gaming. Users can take advantage of the following tools to stay in control:
Responsible Gaming tools can be activated at any time from your account settings. For more information, Responsible Gaming Page view.
If you have a complaint or dispute, contact the 1xwin support team first. Most issues can be resolved directly through support.
How to File a Complaint:
Support Email: support@1xwin-jit.com
If a dispute cannot be resolved through support, you may escalate your complaint to an independent dispute resolution body. In all cases, 1xwin abides by applicable laws and the decisions of the relevant licensing authority.
Register for free at 1xwin and enjoy a 100% bonus on your first deposit.
For users aged 18 and over. Please gamble responsibly.